Mellel Privacy Policy [Last Revised: November 3, 2018]

Mellel ("us", "we", or "Company") respects your privacy and committed to protect the privacy of the individuals (“user(s)” or “you” or “yours”) using either our Mellel application (“App”), our website available at: https://www.mellel.com/ (“Site”) and Services (as defined in Company’s EULA). This Privacy Policy (“Privacy Policy”) provides disclosures on how and why we collect, share and use information that we collect from our users. We encourage you to read this Privacy Policy carefully prior to using the Services and to use it to make informed decisions. This Privacy Policy is an integrated part of the Company’s EULA, available at: https://www.mellel.com/eula-retail/ (for purchases via our store) or https://www.mellel.com/eula-mas/ (for purchases via the Mac App Store) definitions herein shall have same meaning as defined in the EULA.

ACCEPTANCE OF THE TERMS: THIS PRIVACY POLICY IS A LEGALLY BINDING AGREEMENT BETWEEN YOU AND US. BY ACCESSING OR INSTALLING THE APP AND USING OUR SERVICES, YOU HEREBY AGREE AND ACCEPT THE TERMS OF THIS PRIVACY POLICY. ANY USE OR CONTINUED USE OF THE SERVICES CONSTITUTES YOUR AGREEMENT AND CONSENT TO THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO THESE TERMS, PLEASE DO NOT ACCESS, INSTALL OR USE THE APP OR SERVICES AND WHERE RELEVANT UNINSTALL.

WHAT INFORMATION WE COLLECT The first type of information is non-identifiable information which may be made available or gathered via your use of the Services (“Non-Personal Information”). We are not aware of the identity of the user from which the Non-Personal Information was collected.

The Non-Personal Information which is being collected may include your aggregated usage information and technical information transmitted by your device, including: certain software and hardware information, i.e., operating system, type of device, location, Mellel version, the session ID, the time and date you access and use the Services, etc.; and your Mac address or IP. Please note, we consider this data to be Non-Personal Information, however, in some countries and jurisdictions this data might be considered as identifying and “Personal Information”.

The second type of information is individually identifiable information, namely information that identifies an individual or may with reasonable effort identify an individual (“Personal Information”). The Personal Information may be collected and stored only if voluntarily provided by as follows:

• Registration: information that you provide when you create an Account. For example, in order to register to the Services, we require basic contact information such as: first and last name, email address or company name, company address, etc.
• Payment: in order to Purchase the Services, you will be required to fill in your payment details, such as: credit card numbers, PayPal account, billing address etc. We use Third-Party Processors, in order to charge our users for the purchase of the License, thus, your payment details are not disclosed or shared with us. Your payment information will be subject to the Third-Party Processor’s privacy policies.
• Contact Information: we may collect your contact details, such as name as email address, voluntary provided by you when you contact us, provided that such information will be used solely to communicate with and support you, and will not be shared with any third parties.
• Forum: If you voluntarily register to the forum available in our Site, you will be asked to provide us with your name and your email address.
• Newsletter Subscription: if you voluntarily subscribe to our Newsletter you will be asked to provide us with your email address, you can unsubscribe at any moment by clicking unsubscribe.

If we combine Personal Information with Non-Personal Information, the combined information will be treated as Personal Information for as long as it remains combined.

HOW DO WE USE YOUR INFORMATION? 

We use your information collected to provide you with our Service. We collect your information in an effort to improve our users’ experience, to communicate with you about our Service, and to further develop, customize, enhance and improve the performance of the Service. Wherever technically possible, we will ask for your consent to collect your Personal Information.

HOW DO WE COLLECT YOUR INFORMATION?

We may collect information from you automatically during your access or use of the Service or when you voluntarily choose to provide us with information, all as detailed in this Policy. We use Cookies and other technologies (e.g. web beacons, pixels, etc.), as we gather some information automatically, by ourselves or by using third party service and store it in log files. “Cookies” are small text files that are placed on your hard drive by a web server when you access our Services. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enable automatic activation of certain features, remembering your preferences and making the interaction between you and the Services quicker and easier. You can find more information about cookies at www.allaboutcookies.org. Please note it may be possible to disable some cookies through your device or browser settings. However, if you choose to disable cookies, some features of our Services may not operate properly and your online experience may be limited.

Third parties (i.e., Google Analytics) may use cookies, scripts or web beacons for the purpose of tracking and analyzing your use, this information does not include Personal Information. To learn more about how Google uses data from our use of Google Analytics Cookies, we recommend you review Google’s policies located at: www.google.com/policies/privacy/partners. We also encourage you to review the Google Analytics’ currently available opt-outs for the web tool available at:  https://tools.google.com/dlpage/gaoptout/

WITH WHOM WE SHARE THE INFROMATION, AND FOR WHAT PURPOSE

The Company will not share any Personal Information collected from you with third parties or any of our partners except in the following events: (i) Authorized Disclosures. We may disclose your Personal Information to third parties when you consent to a particular disclosure. Please note that once we share your information with another company, that information becomes subject to the other company’s privacy practices; (ii) Compelled Disclosures. We will share your information, solely to the extent needed to comply with any applicable law, regulation, legal process or governmental request (e.g., pursuant to law enforcement inquiries, subpoenas or court orders), or when we believe, in good faith, it is required in order to enforce our policies and agreements, including investigations of potential violations thereof or to detect, prevent, or take action regarding illegal activities or other wrongdoing, suspected fraud or security issues. In addition, we will share your information, solely to the extent needed to establish or exercise our rights to defend against legal claims or to prevent harm to the rights, property or safety of us, our users, yourself or any third party or for the purpose of collaborating with law enforcement agencies or in case we find it necessary in order to enforce intellectual property or other legal rights; (iii) Agents / Service Providers. We may disclose Personal Information to our trusted agents and service providers so that they can perform requested services on our behalf. These third parties are prohibited from using your Personal Information for any purposes other than providing us with the requested services; (iv) Business Transfers. We may share Personal Information, in the event of a corporate transaction (e.g. sale of a substantial part of our business, merger, consolidation or asset sale). In the event of the above, our affiliated companies or acquiring company will assume the rights and obligations as described in this Privacy Policy; and (v) Non-Personal Information. The Non-Personal Information we collect may be used or shared in any of the above circumstances, as well as (i) for the purpose of providing and improving our Services; or (ii) internally within the Company to conduct business and marketing analysis, and enhance your experience. Furthermore, we reserve the right to use, disclose or transfer aggregated and processed data to third parties, including, inter alia, affiliates and consultants, for various purposes. This information may be collected, processed and analyzed by us and transferred in a combined, collectively and aggregated manner (i.e., your information is immediately aggregated with other users) to third parties.

THIRD PARTY SERVICE PROVIDERS

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related actions (e.g., maintenance services, database management, web analytics and improvement of the Services’ features) or to assist us in analyzing how our Services are used. These third parties do not have access to your Personal Information and are obligated not to disclose or use any user’s information for any other purpose.

This Privacy Policy does not apply to any third-party websites, services or applications, even if they are accessible through our Services. Any information collected, obtained or used by any such third parties is subject to the privacy policies of those third parties. We encourage you to review the policies of such third parties.

YOUR CHOICES & OPT OUT RIGHT

We may rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion.

You may, at any time, change, update, obtain a copy or remove your Personal Information that we hold, by contacting us at: support@mellel.com. Further, note that we may require certain information from you in order to verify your identity and locate your data and that the process of locating and deleting the data may take reasonable time and effort. Data privacy and related laws in your jurisdiction may provide you with different or additional rights related to the data we collect from you, which may also apply.

Even after providing your consent to this Policy, you are entitled to change your mind. If you do, you may easily opt out of the data collection related to our Service by contacting us or by uninstalling the App.

DATA SECURITY, INTEGRITY AND RETENTION

Your privacy is very important to us and we are committed to protecting your Personal Information from unauthorized access, use or disclosure. We have implemented physical, technical and administrative security measures for the Services that comply with applicable laws and industry standards. Although we take reasonable steps to safeguard information, we cannot be responsible for the acts of those who gain unauthorized access or abuse our Services, and we make no warranty, express, implied or otherwise, that we will be able to prevent such access. We may adopt what we believe is appropriate data collection, storage and processing practices and security measures to protect against unauthorized access to such data.

We also protect users’ privacy by seeking to minimize the amount of data that we store on our servers in the first place. If you feel that your privacy was treated not in accordance with our policy, please contact us directly.

We retain the information we collect for as long as needed to provide the Service and to comply with our legal obligations, resolve disputes and enforce our agreements. We will retain data collected until an individual expresses an opt-out preference, or as required by law.

DO NOT TRACK DISCLOSURE

The Service does not respond to Do Not Track signals. For more information about Do Not Track signals, please see http://www.allaboutdnt.com/.

CHILDREN 

Our Services are not designated to children under 13. In the event that we become aware that a user under the age of 13 has shared any information, we will discard such information.  If you have any reason to believe that a child under the age of 13 has shared any information with us, please contact us at: support@mellel.com.if you are under 18, please be sure to read this policy with your parents or legal guardians and ask questions about things you do not understand.

TRANSFER OF DATA

We may store or process your personal information in the United States or in other countries. If you are a resident of the European Economic Area ("EEA") we will take appropriate measures to ensure that your Personal Information receives an adequate level of data protection upon its transfer outside of the EEA. If you are a resident of a jurisdiction where transfer of your Personal Information requires your consent, then your consent to this Privacy Policy includes your express consent for such transfer of your Personal Information.

CHANGES TO THE POLICY

We reserve the right to periodically amend or revise this Policy From time to time, at our sole discretion. The most recent version of the Policy will always be posted on the Site. If we do make any changes, the updated date at the top of the Policy will be reflected in the “Last Revised” heading. If we make any material changes, that will substantially affect your use of the Service or the data collection by us, we will make best efforts to provide you with notifications. We encourage you to review the Policy periodically to ensure that you understand how we collect, use and share information through the Services. Any changes to the Policy will become effective immediately upon the display of the revised Policy. Your continued use of the App or Services following the display of such revised Policy, constitutes your acknowledgement and consent of such amendments and your agreement to be bound by the terms therein.

CONTACT US

If you have any questions or comments about this Privacy Policy, please write to us contact us via email at: support@mellel.com

Please be sure to include your name, address and email address in any correspondence to us so that we can respond to your inquiry in a timely manner.